Shipping Information
LYFENI Shipping Information
At LYFENI, we are delighted to provide our customers with FREE shipping on all orders!
Order Processing Times: Please allow 1-3 business days for processing and dispatch of your order once placed. Dispatch occurs when your order is handed over to our shipping carrier and is en route to your designated address. During peak periods and holidays, processing times may extend up to 5 business days.
Estimated Shipping Times: The estimated delivery timeframe is determined by overall transit time after dispatch to the carrier. This varies depending on various factors, primarily your location. See estimated delivery times per country:
🌍USA, UK, Australia, Canada, New Zealand, Germany & UAE: 5 - 7 business days
Other Countries: 6 - 9 business days
Please note that during peak times and holidays, shipping carriers may experience delays beyond our control. For global shipments, unexpected customs delays may occur, potentially extending delivery timeframes beyond estimates.
Order Changes and Accurate Shipping Details: Customers are responsible for ensuring accurate and complete shipping details at checkout. Inaccurate or incomplete information may lead to processing delays or order cancellation. For detected address issues, our support team will email you within 3 business days of order placement for verification. Failure to respond within this time may result in order cancellation.
To rectify shipping details errors, email us at contact@lyfeni.com within 24 hours of order placement. While we'll endeavor to accommodate changes, we cannot guarantee amendments after this period.
Delayed Delivery: Though we aim to ship promptly, external factors occasionally lead to delivery delays. Examples include courier issues like severe weather or transportation disruptions. We'll liaise with couriers to expedite delivery during such occurrences.
Additionally, unforeseen circumstances such as product availability or payment processing delays may affect order processing. We'll promptly inform you of any such issues.
Lost or Stolen Packages: While we sympathize with the frustration of lost or stolen packages, once in the hands of our courier partners, we relinquish control. If such an unfortunate event occurs, contact us at contact@lyfeni.com, and we'll assist you.
We recommend filing a claim with the courier company for lost or stolen packages, as they manage the claims process. We'll also follow up on your behalf and provide updates.
Please note that LYFENI is not liable for lost or stolen packages during shipping. However, we'll support you in resolving the matter, potentially offering replacements depending on the situation.
Shipping Policy Changes: LYFENI reserves the right to modify this Shipping Policy without prior notice. It's your responsibility to review the latest version before purchase and product usage.
By purchasing and using LYFENI products, you acknowledge and accept this Shipping Policy, including any updates.
We encourage periodic review of this policy for any changes affecting your orders. For queries or concerns, reach out to us anytime.
Thank you for choosing LYFENI!